Product patterns

Recurring moves in onboarding, pricing and growth, what the evidence says about each, and where they turn against the user.

16 product patterns most used in the teardowns first

Reduce friction Remove the steps, typing, decisions and waits that stand between a user and the thing they came to do. 36 notes · 3 sources Trust signals Cues that answer a user's unspoken worry (spam, surprise charges, security, accuracy) at the moment the worry arises. 24 notes · 3 sources Personalization Adapting content, examples or offers to what you know about the user, so the product feels built for their situation. 16 notes · 3 sources Time to value Shorten the time between signup and the first moment the product does something useful for this user. 16 notes · 4 sources Contextual timing Show an offer, request or prompt when the user's current task makes it relevant, not on a fixed schedule. 13 notes · 3 sources Risk reversal Lower the cost of saying yes by moving the risk off the user: free trials, no card required, refunds, easy cancellation. 11 notes · 3 sources Informed consent Ask for data, permissions and marketing opt-ins in a way users understand, with a real choice and no preselected yes. 9 notes · 3 sources Network effects A product becomes more valuable to each user as more people use it, so inviting, sharing and joining teammates drive both value and growth. 9 notes · 2 sources Specificity Concrete numbers, names and examples persuade and inform better than vague claims like "improved" or "some". 8 notes · 3 sources Value metric pricing Charging along the unit that grows with the value a customer gets, such as subscribers, campaigns or tenants, rather than a flat fee. 6 notes · 3 sources Human in the loop Keep a person able to review, correct or hand off work at the points where automation or a single user can get stuck. 4 notes · 3 sources Message match The screen people land on should repeat the promise of the ad, link or promo that brought them there. 4 notes · 2 sources Voice and personality Write interface copy in a consistent, recognizable voice that fits the brand, and adjust its tone to the user's situation. 4 notes · 3 sources Dark patterns Interface designs that trick, pressure or obstruct users into choices that benefit the company and that they would not otherwise make. 3 notes · 4 sources Fake door test Show an entry point for a feature that does not exist yet and measure how many people try it, to test demand before building. 2 notes · 2 sources Positive friction A small, deliberate pause or extra step placed where a fast, automatic choice would hurt the user or the product. 2 notes · 2 sources