Behavioral effect

Endowed progress effect

People work harder to finish a goal when they are given a head start, even if the head start is artificial.

Endowed progress effect Two setup checklists with the same four steps left. One starts at 0 of 4. The other counts account creation and email verification as done and starts at 2 of 6. People given the head start are more likely to finish, and finish faster. Same 4 steps left to do Set up your workspace 0 of 4 done Add your first project Invite a teammate Connect your calendar Pick a theme Set up your workspace Add your first project Invite a teammate Connect your calendar Pick a theme Create account Verify email 2 of 6 done Head start Nunes and Drèze, 2006: an 8-step task reframed as 10 steps with 2 already completed Same work left: more finish, and faster
Nunes and Drèze (2006): two checklists with the same four steps left; the one that counts earlier steps as a head start gets finished more often, and faster.

The endowed progress effect is the boost in effort that comes from feeling a task is already partly done. On product screens it looks like a setup checklist that starts at 25% because account creation counts as step one, a prefilled email field, or a workspace that opens with starter content.

Nunes and Drèze (2006) named the effect: reframing a task of 8 steps as 10 steps with 2 already completed made people more likely to finish and to finish faster. They attribute it to perceived progress, and found it depends on the reason given for the head start. Kivetz, Urminsky and Zheng (2006) found the same in a café: customers given a 12-stamp card with 2 bonus stamps completed the 10 purchases faster than those with a plain 10-stamp card.

Onboarding checklists and trial setup flows are long, multi-step goals, which is exactly where a credible head start helps users keep going.

How to use it

  • Count steps the user has genuinely done (signed up, verified email) as completed items in the setup checklist.
  • Prefill or pre-create what you can (sample project, imported settings) and show it as progress already made.
  • Show the progress number or bar from the first screen so the head start is visible.

Watch out

  • Fake progress that the user did nothing to earn, or a bar that jumps and then stalls, feels manipulative once noticed.
  • A head start does not fix a checklist that is too long; drop steps before padding progress.

Related

Endowed progress effect in real products 6 working · 0 not